Jay serves as the key liaison between Castaway and our clients, ensuring that we deliver exceptional customer service and achieve outstanding client satisfaction. He is responsible for managing and maintaining client relationships, developing individual account plans and providing value throughout all our relationships. Further, Jay is responsible for new client acquisition and implementing the on boarding process via our highly consultative sales approach. He is helping to enhance and further shape the Castaway brand through his diligent interaction with clients, assessment of market conditions and execution of our best-in-class suite of IT Asset Disposition (ITAD) Services.

Jay was a 4-year NCAA Division 1 soccer player at the University of Massachusetts where he earned a bachelors degree in Economics with a focus on Business Administration and Management. Prior to Castaway Technologies, Jay consistently exceeded sales goals and received extensive training in direct sales and marketing from The New England Team, a specialized sales consulting firm. In 2016, Jay brought his customer service mindset, expertise and acumen to develop and manage Castaway’s Retail and e-Commerce Team. He has focused on improving customer interactions and expanding the our customer base and sales channels while building new retention strategies, implementing selling tools and providing outstanding leadership to the team.

Under Jay’s management and with his team’s dedication, Castaway’s sales and online brand value have increased dramatically. This success and his commitment to always providing value and consistent customer service led to his promotion as the Director of Sales and Account Management. He arrives eager to please, ready to work every day and always brings a fun, jovial and nurturing spirit to Castaway Technologies, our clients, customers, partners, colleagues, family and friends.